Baby's First Year
Baby's First Year is the perfect place to keep all of your favorite memories from pregnancy, birth, and the first year of your baby's life.
As two moms ourselves, we know just how fast the first year goes by. Sometimes it's a blur trying to remember the most important milestones, which is why we created this easy-to-use journal to help you capture them all without much effort. Our simple layout and classic design will help you create a family keepsake and photo album that you will cherish for years to come.
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Baby's First Year
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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FAQs
Please read our FAQs page to find out more.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
You will receive an email that contains tracking information once your item(s) have been shipped. Once shipped out, most domestic orders take anywhere from 3 to 8 business days to arrive depending on the carrier used and the efficiency of the carrier. If you utilize our express shipping, you will receive the order in 2 days. However, sometimes backorders do occur which can delay the process. Our goal is always to ship it out to you as soon as possible.
DO YOU OFFER REFUNDS?
- Products can be returned for a refund no later than 30 days after purchase.
- Products returned after 30 days are eligible for a store credit for the value it was purchased. Products returned and refunds are subject to a 10% restocking fee.
- Customers must bear the cost of shipping returned products.
- Shipping and handling cannot be refunded for returned goods.
- Product must not be opened or a refund may not be issued.
DO YOU OFFER CUSTOMIZATION FOR YOUR ITEMS?
Unfortunately, no. All of our items are pre-printed and cannot be customized.
DO YOU SHIP INTERNATIONALLY?
- Yes we do! We currently ship to Canada, UK and Australia.
- Enter your International address and the carrier rates will pull up.
- Unfortunately there isn't much we can do about the high cost of international shipping. We're working on this as a small business!
HOW DO I BECOME A WHOLESALER OF DUNCAN & STONE?
Email us at support@duncanandstone.com -or- check out the wholesale information on our website here.