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Wholesale FAQ

 

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Is there a minimum order requirement?

  • All wholesale orders must meet a $200 minimum.

  • Not sure if Duncan & Stone is right for your store? We offer a one-time sample order of 4 different products for all new accounts. This offer is valid only for new accounts. Please contact support@duncanandstone.com for more information!

How do I place an order?

  • Please refer to our "Wholesale" page for ordering instructions.

Who pays for shipping my order?

  • Duncan & Stone offers shipping discounts based on your order size:
    Orders of $300+: 50% off shipping
    Orders of $500+: Free shipping
    These charges will be included in your invoice, and will be provided prior to shipping your order. Please note this is not applicable if ordering through Faire - please see Faire’s terms of service for more information.

How quickly will I receive my order?

  • Duncan & Stone makes every effort to ship wholesale orders within 2-3 days of receiving payment. Time in transit may vary between five and ten days depending on shipping method. For information regarding a specific shipment, please contact support@duncanandstone.com.

    Can I sell Duncan & Stone products on my website?

    • As an approved Duncan & Stone Paper Co. reseller, you are permitted to sell our products on your privately-hosted website and in your brick and mortar store. For more information on approved and restricted sales channels, please reach out to us at support@duncanandstone.com.

    Can I sell Duncan & Stone on a third-party website (like Amazon.com)?

    • Duncan & Stone does not permit the resale of its products on any third-party websites, including (but not limited to) Amazon, EBay, Jet or Walmart.com. For more information on approved and restricted sales channels, please review our wholesale policies.

    How do I become a wholesaler of Duncan & Stone?

    • Email us at support@duncanandstone.com -or- check out the wholesale information on our website here.
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