Wholesale FAQ

Is there a minimum order requirement?

• All wholesale orders must meet a $200 minimum.

• Not sure if Duncan & Stone is right for your store? We offer a one-time sample order of 4 different products for all new accounts. This offer is valid only for new accounts. Please contact support@duncanandstone.com for more information!

How do I place an order?

• Please refer to our "Wholesale" page for ordering instructions.

Who pays for shipping my order?

• Duncan & Stone offers shipping discounts based on your order size:
  Orders of $300+: 50% off shipping
  Orders of $500+: Free shipping
  These charges will be included in your invoice, and will be provided prior to shipping your order. Please note this is not applicable if ordering through Faire - please see Faire’s terms of service for more information.

How quickly will I receive my order?

• Duncan & Stone makes every effort to ship wholesale orders within 2-3 days of receiving payment. Time in transit may vary between five and ten days depending on shipping method. For information regarding a specific shipment, please contact support@duncanandstone.com.

Can I sell Duncan & Stone products on my website?

• As an approved Duncan & Stone Paper Co. reseller, you are permitted to sell our products on your privately-hosted website and in your brick and mortar store. For more information on approved and restricted sales channels, please reach out to us at support@duncanandstone.com.

Can I sell Duncan & Stone on a third-party website (like Amazon.com)?

• Duncan & Stone does not permit the resale of its products on any third-party websites, including (but not limited to) Amazon, EBay, Jet or Walmart.com. For more information on approved and restricted sales channels, please review our wholesale policies.

How do I become a wholesaler of Duncan & Stone?

• Email us at support@duncanandstone.com -or- check out the wholesale information on our website here.