Duncan & Stone Gift Card

You will receive an email that contains tracking information once your item(s) have been shipped. Once shipped out, most domestic orders take anywhere from 3 to 8 business days to arrive depending on the carrier used and the efficiency of the carrier. If you utilize our express shipping, you will receive the order in 2 days. However, sometimes backorders do occur which can delay the process. Our goal is always to ship it out to you as soon as possible.

1. Products can be returned for a refund no later than 30 days after purchase.
2. Products returned after 30 days are eligible for a store credit for the value it was purchased. Products returned and refunds are subject to a 10% restocking fee.
3. Customers must bear the cost of shipping returned products.
4. Shipping and handling cannot be refunded for returned goods.
5. Product must not be opened or a refund may not be issued.

Unfortunately, no. All of our items are pre-printed and cannot be customized.

• Yes we do! We currently ship to Canada, UK and Australia.
• Enter your International address and the carrier rates will pull up.
• Unfortunately there isn't much we can do about the high cost of international shipping. We're working on this as a small business!

Email us at support@duncanandstone.com -or- check out the wholesale information on our website here.