Free shipping on orders over $49!

FAQs

Please read our FAQs page to find out more.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

You will receive an email that contains tracking information once your item(s) have been shipped. Once shipped out, most domestic orders take anywhere fromΒ 3 to 8Β business days to arrive depending on the carrier used and the efficiency of the carrier. If you utilize our express shipping, you will receive the order in 2 days. However, sometimes backorders do occur which can delay the process. Our goal is always to ship it out to you as soon as possible.

DO YOU OFFER REFUNDS?
  1. Products can be returned for a refund no later than 30 days after purchase.
  2. Products returned after 30 days are eligible for a store credit for the value it was purchased. Products returned and refunds are subject to a 10% restocking fee.
  3. Customers must bear the cost of shipping returned products.
  4. Shipping and handling cannot be refunded for returned goods.
  5. Product must not be opened or a refund may not be issued.
DO YOU OFFER CUSTOMIZATION FOR YOUR ITEMS?

Unfortunately, no. All of our items are pre-printed and cannot be customized.

DO YOU SHIP INTERNATIONALLY?
  • Yes we do! We currently ship to Canada, UK and Australia.
  • Enter your International address and the carrierΒ rates will pull up.
  • Unfortunately there isn't much we can do about the high cost of international shipping.Β We're working on this as a small business!
HOW DO I BECOME A WHOLESALER OF DUNCAN & STONE?

Email us at support@duncanandstone.com -or- check out the wholesale information on our websiteΒ here.

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Overall rating: 5.0 / 5 from 9 reviews.

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Reviews

Great

"Package arrived in perfect condition and love the option to have a package protection."

Scott B. (5/5)

Excellent Customer Service

"Duncan and Stone has exceptional customer service. I have had a few glitches with completing orders and they exhausted their resources in a timely manner to honor my 20% off coupon. Friendly responses and problem solved!"

Janel B. (5/5)

Great gift for a new mother

"Lovely gift to give a new mom to cherish those early moments"

Gabrielle D. (5/5)

What a Blessing!

"Ever since i got this for my pregnancy back in 2024, i’ve been getting one for every pregnant mama that loves the lord that i come across. It’s been such a key part in our prayer lives as an expecting mother and even as now a mom. i go back to it frequently to use the scripture to pray over my family"

Asiele G. (5/5)

"Very nice journal"

Shaunna (5/5)

Mom loved it!

"Got it for Mother’s Day and getting another for dad!"

Daley B. (5/5)

"I enjoyed it very much. . , but i didn't know i picked the wrong one. It's still very nice and unique. I just wished i got the right one."

Makayla (5/5)

Very nice journal

"Very nice journal"

Shaunna M. (5/5)

I enjoyed it very much..

"I enjoyed it very much.. , but i didn't know i picked the wrong one. It's still very nice and unique. I just wished i got the right one."

Makayla S. (5/5)

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